Help Topics
- Order Placement
- Can I place my order by mail or over phone?
- Yes. To order by mail/phone, you may simply follow these steps: 1. For each item you wish to order, provide the full name of the product, the YesAsia.com Catalogue Number and the listed price as it appears on our website.
2. Write down your preferred method of shipment and shipping cost.
3. Write down your name, shipping address, phone number and email.
4. Submit a check or money order (in HK dollars*) payable to YESASIA.COM LIMITED
5. Please send the above information to: YesAsia.com Limited
(Attn.: Customer Service Department)
9/F., Watson Centre,
16-22 Kung Yip Street,
Kwai Chung, N.T.,
Hong KongPayment Tip for Mail Ordering: We strongly encourage you to pay YesAsia.com by money order or cashier check. When you choose to pay YesAsia.com by personal checks, please be aware that it may take an additional 14 days to process your order. It may take even longer for checks that are not properly pre-printed with the payer's name and address, and checks that are issued out-of-state.
YesAsia.com will gladly accept your phone order. Please make sure you know the exact titles you wish to purchase with the respective YesAsia.com Catalogue Number before you call. One of our friendly Customer Relations Officers will assist you with the order.
Hotline Number : +852 2522-1227
Business Hour : Monday through Friday: 24 hour Customer Service
Saturday, Sunday and Public Holidays: 08:00 - 16:30 (Hong Kong Time)In Japan
00531-85-0118 (Available from fixed lines only)
Monday through Friday: Voicemail supported line (Customer Service will respond within 24 hours)
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