Help Topics
- Electronic Warranty (Selected Products)
- Does the warranty service package cover the repair or replacement of accessories included with my electronic product?
- No, YesAsia.com's warranty service package does not include repair or replacement of accessories for electronic items covered under the warranty. Accessories for an electronic item may include the following:
- Battery
- Charger (Desktop or AC charger)
- Cable (USB cable, AV cable, data transfer cable)
- Case (any carry case that comes with the product)
- Neck strap or hand strap
- User manual
- CD-ROM (Installation/management software etc.)
- Memory card included with the product
- Earphones (including earphones extension cable)
- Remote control
- Stylus for PDA, phone, laptop etc.
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Related Topics
- How do I purchase a warranty for my electronics item?
- Does the warranty service package cover the repair or replacement of accessories included with my electronic product?
- Does the warranty service package cover the costs of replacement parts needed to repair my covered item?
- What should I do if my electronic item covered under the warranty service package is defective?
- Where should I return the defective electronic item to?
- Does YesAsia.com have any local service centers where I can take my defective item, instead of mailing it to Hong Kong?
- Can I use my YesAsia.com warranty service package to have my defective item repaired at a manufacturer's repair center?
- When I return my defective item to YesAsia.com, do I need to provide any documentation concerning the warranty service package?
- Do I need to include the original packaging and all the accessories when I return a defective item?
- Do I need to pay for the shipping costs to return my defective item to YesAsia.com for repair?
- What kind of shipping method should I use when returning an item?
- Do I need to pay the shipping costs to have my repaired item sent back to me?
- Can I cancel my warranty service package and receive a refund after I have received my electronic item?
- How would YesAsia.com deal with my case if my returned electronic item (under warranty coverage) cannot be repaired?
- What is the advantage of buying an electronic item together with the warranty service package?
- Can I use one warranty service package to cover multiple items?
- If I am buying more than one unit of the same electronic item, but only wish to purchase a warranty service package for one of them, how do I specify which item I want covered?
- Can I extend the length of the warranty service package after it has expired?
- Can I choose a 6-month warranty service package instead of 1-year warranty for an electronic item?
- Can I cancel the warranty service package for an electronic item from my order before it has been shipped out?
- What is covered under the warranty service package?