Help Topics
- I didn't select the Split Shipment shipping option, but my order has been split into separate shipments anyway. Why did that happen?
We may arrange for orders to be split into separate shipments if it benefits the customer, e.g. if one of the items in the order has a later release date, or if the full shipment is extra bulky. Our hope is that customers receive their orders faster and more efficiently. When shipments are split at our discretion, the customer will not be responsible for any extra charges or fees.
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Related Topics
- I didn't select the Split Shipment shipping option, but my order has been split into separate shipments anyway. Why did that happen?
- What is "Split Shipment" option?
- How will shipping fee be charged if I choose the split shipment option?
- When will I be billed for the shipping charges?
- How will refund of the per shipment charges be arranged if YesAsia.com is able to consolidate my order into less shipments?
- What happens if YesAsia.com is not able to have the item(s) of my request within the specified availability estimate time frame?
- Is split shipment available to all payment options?
- Will I be notified of any item(s) delay from my order?
- What if my order contains pre-order item(s)?
- When is split shipment option most recommended?
- If split shipment is selected, can I specify different shipping methods for my different shipments?