Help Topics
- How will refund of the per shipment charges be arranged if YesAsia.com is able to consolidate my order into less shipments?
- We will always try our best to consolidate shipments as much as possible to minimize shipping cost to our customers.
In normal cases, we will not charge you before any products or shipments are shipped. As a result, there should not be any case of refund needed due to shipment consolidations. However, if you are paying your order in full by YesAsia credit, we will in advance deduct the maximum amount of credit needed for the order to allow for maximum shipments needed. In cases of any shipment consolidations, we will automatically refund the amount back into your YesAsia Account as YesAsia Credit within 7 days. Since split shipment is not applicable if payment option is selected as Check, Money Order or PayPal, no case of refund will be involved.
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Related Topics
- I didn't select the Split Shipment shipping option, but my order has been split into separate shipments anyway. Why did that happen?
- What is "Split Shipment" option?
- How will shipping fee be charged if I choose the split shipment option?
- When will I be billed for the shipping charges?
- How will refund of the per shipment charges be arranged if YesAsia.com is able to consolidate my order into less shipments?
- What happens if YesAsia.com is not able to have the item(s) of my request within the specified availability estimate time frame?
- Is split shipment available to all payment options?
- Will I be notified of any item(s) delay from my order?
- What if my order contains pre-order item(s)?
- When is split shipment option most recommended?
- If split shipment is selected, can I specify different shipping methods for my different shipments?