Customer Relations

• Do you have questions about your order?

  Visit My Account to review and revise your order, or to manage your Account details.

• Other Inquiries

  Find answers in our Customer Support pages or seek assistance from our Customer Service staff.

• Bulk Purchase Discounts

  Looking for good Asian entertainment products and the fast wholesale service?
  Register to get Bulk Purchase Discounts.

Company Addresses

• Hong Kong Office

  YESASIA.COM LTD.
  9/F., Watson Centre
  16-22 Kung Yip Street
  Kwai Chung, N.T., Hong Kong
  
  Phone: +852 2786-0817
  Fax: +852 2786-0650
  

• Japan Office

  YESASIA.COM (JAPAN) CO., LTD.
  10F, Office T&U
  1-10-10 Higashi-Gotanda
  Shinagawa-ku, Tokyo 141-0022
  Japan
  

• Korea Office

  YESASIA.COM (KOREA) LTD.
  4F, Wonneung Plaza,
  15-7 Jamwon-Dong
  Seocho-Gu, Seoul
  Korea 137-030
  

Customer Service Support Telephone Number

• Calling from North America

  Toll Free within the Continental US: +1 866-440-8388
  Toll Free In Canada: +1 866-468-0889
  Monday through Friday: 4:00pm - 6:30am (Pacific Standard Time)(GMT -8)
  Saturday and Sunday: 4:00pm - 12:30am (Pacific Standard Time)(GMT -8)

• Calling from United Kingdom

  Toll Free in UK: 0800-051-6800
  Monday through Friday: 12:00am - 2:30pm (London Time)(GMT +0)
  Saturday and Sunday: 12:00am - 8:30am (London Time)(GMT +0)

• Calling from Japan

  Toll Free In Japan: 00531-85-0118 (Available from fixed lines only)
  Monday through Friday: Voicemail supported line (Customer Service will respond within 24 hours)

• Calling from the rest of the World

  Phone in Hong Kong: +852 2522-1227
  Monday through Friday: 8:00am - 10:30pm (Hong Kong Time)(GMT +8)
  Saturday, Sunday and Public Holidays: 8:00am - 4:30pm (Hong Kong Time)(GMT +8)