Help Topics
- Electronic Warranty (Selected Products)
- Does the warranty service package cover the repair or replacement of accessories included with my electronic product?
- No, YesAsia.com's warranty service package does not include repair or replacement of accessories for electronic items covered under the warranty.
Accessories for an electronic item may include the following:
- Battery
- Charger (Desktop or AC charger)
- Cable (USB cable, AV cable, data transfer cable)
- Case (any carry case that comes with the product)
- Neck strap or hand strap
- User manual
- CD-ROM (Installation/management software etc.)
- Memory card included with the product
- Earphones (including earphones extension cable)
- Remote control
- Stylus for PDA, phone, laptop etc.
Should you need to repair or replace any accessories for your device, feel free to contact our Customer Service Department for further advice. They will gladly help you research prices and availability for a replacement. Please note that accessory replacement will only be made with the customer's prior consent.
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Related Topics
- How do I purchase a warranty for my electronics item?
- Does the warranty service package cover the repair or replacement of accessories included with my electronic product?
- Does the warranty service package cover the costs of replacement parts needed to repair my covered item?
- Where should I return the defective electronic item to?
- Does YesAsia.com have any local service centers where I can take my defective item, instead of mailing it to Hong Kong?
- Can I use my YesAsia.com warranty service package to have my defective item repaired at a manufacturer's repair center?
- When I return my defective item to YesAsia.com, do I need to provide any documentation concerning the warranty service package?
- Do I need to include the original packaging and all the accessories when I return a defective item?
- Do I need to pay for the shipping costs to return my defective item to YesAsia.com for repair?
- What kind of shipping method should I use when returning an item?
- Do I need to pay the shipping costs to have my repaired item sent back to me?
- Can I cancel my warranty service package and receive a refund after I have received my electronic item?
- How would YesAsia.com deal with my case if my returned electronic item (under warranty coverage) cannot be repaired?
- Can I use one warranty service package to cover multiple items?
- If I am buying more than one unit of the same electronic item, but only wish to purchase a warranty service package for one of them, how do I specify which item I want covered?
- Can I extend the length of the warranty service package after it has expired?
- Can I choose a 6-month warranty service package instead of 1-year warranty for an electronic item?
- Can I cancel the warranty service package for an electronic item from my order before it has been shipped out?
- What should I do if my electronic item covered under the warranty service package is defective?
- What is the advantage of buying an electronic item together with the warranty service package?
- What is covered under the warranty service package?
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