Help Topics
- Electronic Warranty (Selected Products)
- How do I purchase a warranty for my electronics item?
- To purchase a warranty for your electronics item, please check the box below the "Add to Cart" button indicating that you wish to add a 1-year warranty to your purchase.
After checking the box, the page will refresh. The item price will be adjusted accordingly, and a notation added to indicate that a warranty is included in the price.
Also, please note that the "Add to Cart" button will now indicate "Add to Cart with Warranty". To detach the warranty from the electronics item, please uncheck the box. After the page refreshes, the button will revert to "Add to Cart".
A warranty can only be purchased on the same order as the applicable product to insure proper logging, and that you receive the electronics item and warranty certificate simultaneously.
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- Still need help? Please email our Customer Service Department
Related Topics
- How do I purchase a warranty for my electronics item?
- Does the warranty service package cover the repair or replacement of accessories included with my electronic product?
- Does the warranty service package cover the costs of replacement parts needed to repair my covered item?
- Where should I return the defective electronic item to?
- Does YesAsia.com have any local service centers where I can take my defective item, instead of mailing it to Hong Kong?
- Can I use my YesAsia.com warranty service package to have my defective item repaired at a manufacturer's repair center?
- When I return my defective item to YesAsia.com, do I need to provide any documentation concerning the warranty service package?
- Do I need to include the original packaging and all the accessories when I return a defective item?
- Do I need to pay for the shipping costs to return my defective item to YesAsia.com for repair?
- What kind of shipping method should I use when returning an item?
- Do I need to pay the shipping costs to have my repaired item sent back to me?
- Can I cancel my warranty service package and receive a refund after I have received my electronic item?
- How would YesAsia.com deal with my case if my returned electronic item (under warranty coverage) cannot be repaired?
- Can I use one warranty service package to cover multiple items?
- If I am buying more than one unit of the same electronic item, but only wish to purchase a warranty service package for one of them, how do I specify which item I want covered?
- Can I extend the length of the warranty service package after it has expired?
- Can I choose a 6-month warranty service package instead of 1-year warranty for an electronic item?
- Can I cancel the warranty service package for an electronic item from my order before it has been shipped out?
- What should I do if my electronic item covered under the warranty service package is defective?
- What is the advantage of buying an electronic item together with the warranty service package?
- What is covered under the warranty service package?
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