Help Topics
- Can I pay using RMB?
- Currently, YesAsia.com only accepts payment in USD for orders shipping to China. Customers who wish to pay by RMB can make their payment through Alipay. The exchange rate for RMB to USD conversion is determined by Alipay. However, please note that the Alipay interface supports Simplified Chinese only.
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Related Topics
- Can I pay using RMB?
- What is Alipay?
- How do I make a payment with Alipay?
- How can I start using Alipay to pay for YesAsia.com orders?
- What methods of payment does Alipay allow?
- Which banks does Alipay support?
- Why is my order still on hold after I completed the Alipay payment transaction ?
- Why is my Order Status classified as "unverified"?
- If my order has been classified as "unverified", can I retry my Alipay payment to change the Order Status?
- Why didn't I receive an order number after completing the payment process?
- If some or all of the items on my order are cancelled due to availability issues, how long will it take to receive my refund?
- When using Alipay, what is the exchange rate from RMB to USD?
- Can I use Alipay to make payments in a currency other than USD?
- What happens if the my Alipay transaction incurs a service charge or handling fee?
- Why does my bank or credit card statement show Alipay.com as the merchant for my transaction instead of YesAsia.com?
- Can I add any items to my order after successfully completing my payment via Alipay?
- Can I change my shipping option or arrange for split shipment after successfully completing my payment via Alipay?
- When will my order be shipped?
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