Help Topics
- Return & Refund Policy
- What can I do if I have found defective or damaged products in my order?
- If you receive an item that is damaged or defective, please email us within 14 days of delivery with your order number and a description of the condition of the damaged or defective item. Please note that unauthorized returns may be refused or disregarded. YesAsia.com will accept returns for defective or damaged
Books, Comics, Computer Products, Electronics, Mobile Phone Products, Photo Albums, Posters, Music, Videos, Music Video & Karaoke, Anime, Collectibles, Toys and Gifts (except selected Toys and Gifts), Promotional/Discounted Items, MagazineYesAsia.com will NOT accept returns for defective or damaged
PC & Video Games, Selected Toys and Gifts
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Related Topics
- Where do I send products that I want to return?
- What can I do if I have found defective or damaged products in my order?
- Do I need to bear the return shipping or postage charges?
- If my returned products are confirmed to be defective or damaged, may I ask for a refund instead of a replacement?
- What can I do if the replacement is still defective?



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