Customer Support » Request & Service
  • If I choose Express Air/Express as my preferred shipping option, can I specify an international courier of my choice?
  • Yes. Customers may choose from one of the following four international couriers:

    DHL, Fedex & Express Mail Service (EMS)

    Customers who choose to specify a preferred international courier will be charged a US$20 handling fee plus an additional fee of US$1.00 per shipment unit included in their order.

    Preferred international courier charge = US$20 + (total shipping units x US$1)

    This charge will be added to the customer's total order amount. chooses its international couriers based on our own logistical needs.

    To specify your preferred international courier, simply type "Please ship by DHL/FEDEX/EMS" in the Customer Comment field during checkout. will then calculate the additional charge and email you asking for confirmation. Once we receive your confirmation your order will be shipped to you, using the international courier of your choice. will not arrange shipment using any international courier other than those listed above.

    Last updated: September 5, 2016

  • Region & Language: No Region Selected - English
  • *Reference Currency: No Reference Currency
 Change Preferences 
Please enable cookies in your browser to experience all the features of our site, including the ability to make a purchase.
Cookie Preferences Close

We use data cookies to store your online preferences and collect information. You can use this interface to enable or disable sets of cookies with varying functions.

These cookies are required to use core website features and are automatically enabled when you use the site. They also enable use of the Shopping Cart and Checkout processes, assist in regulatory and security issues, measure traffic and visits, and retrieve order information for affiliate commissions. We use the information collected to evaluate and improve the performance of your shopping experience.
These cookies are used to deliver advertisements that are more relevant to you and your interests. Marketing Cookies are placed by third-party providers with our permission, and any information collected may be shared with other organizations such as publishers or advertisers.
These cookies enable us to provide better services based on how users use our website, and allow us to improve our features to deliver better user experience. Information collected is aggregated and anonymous.