- Do you still offer free VAT (Value Added Tax) for shipments to the United Kingdom and Germany?
- We no longer offer VAT-free service for the United Kingdom and Germany shipments effective May 1, 2014. If VAT or customs duties are incurred on shipments to the UK and Germany, customers will be liable for payment. YesAsia.com will no longer arrange refunds for VAT or customs duties.
Orders shipped using Standard Shipping to the United Kingdom and Germany, and which are placed before May 1, 2014, are still eligible for VAT-free service. You may contact our Customer Service Department to request a refund in YesAsia Credit if your order is eligible for a VAT refund. Please provide an official receipt from your local customs agent or post office to successfully claim a refund.