Customer Support » Shipping & Delivery » Split Shipment
  • What if my order contains pre-order item(s)?
  • For pre-order item(s) that will release within the next 14 days from the date when your order is approved, it will automatically be grouped into the next available shipment. If there is no next available shipment, the release date of the pre-order item will be the estimated ship out date. However, if the pre-order item(s) is/are scheduled to release beyond 14 days from the date when order is approved, it will be treated as a separate shipment (we recommend that customers should choose the split shipment option in order to shorten the waiting time for other items within your order.)

  • Region & Language: No Region Selected - English
  • *Reference Currency: No Reference Currency
 Change Preferences 
Please enable cookies in your browser to experience all the features of our site, including the ability to make a purchase.
Cookie Preferences Close

We use data cookies to store your online preferences and collect information. You can use this interface to enable or disable sets of cookies with varying functions.

These cookies are required to use core website features and are automatically enabled when you use the site. They also enable use of the Shopping Cart and Checkout processes, assist in regulatory and security issues, measure traffic and visits, and retrieve order information for affiliate commissions. We use the information collected to evaluate and improve the performance of your shopping experience.
These cookies are used to deliver advertisements that are more relevant to you and your interests. Marketing Cookies are placed by third-party providers with our permission, and any information collected may be shared with other organizations such as publishers or advertisers.
These cookies enable us to provide better services based on how users use our website, and allow us to improve our features to deliver better user experience. Information collected is aggregated and anonymous.