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- Not receiving our emails or newsletters?
- Some email services and email client software have filters that automatically classify incoming emails as "spam" (junk unsolicited email). Based on certain words present in the email message, your email service (your ISP, or other web-based email services such as Yahoo!, Hotmail, Gmail) or the email software that you are using may classify our emails, newsletters, and product alerts as "spam". To properly receive our FREE newsletters, product alerts, and email reminders, we recommend the following:
- Upon first receiving our newsletters or email alerts, please make sure to add the email address indicated at the "From:" field into your address book.
- Please also add our domain addresses (@e.yesasia.com, @e.yesasia.com.hk, @e.yesasia.co.jp) into the allowed list of senders/incoming email of your email software (Outlook, Outlook Express, Eudora, Netscape Mail, Pegasus, etc.), if it has such feature(s) installed.
- If you still cannot locate our email(s) in your Inbox, please check any folders named "Junk", "Spam", "Filtered/Blocked", or even Trash/Bin folder. If you find our email there, please kindly mark it as "not spam" or "report as not spam". There is an option to do this from the functions provided by your email account service (Yahoo!, Hotmail, Gmail, etc.).
- If you see any of our domain addresses showing on your email client/email account service provider's blacklist (unallowed/blocked list of senders), please remove them from the blacklist. If you wish to unsubscribe to our emails, please follow the proper steps recommended below.
- Lastly, please do not report our emails as "spam" in your email account. If you wish to unsubscribe to our emails, please follow the proper steps recommended below.
If you wish to unsubscribe to our service, please use the proper unsubscription methods, and please do not classify our emails as "spam". To unsubscribe from all YesAsia.com email subscriptions, please go to the Newsletter Subscriptions page. You can also update/customize your email preferences with us at anytime you like, by logging into My Account.
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