Customer Support » Request & Service
  • Can I receive e-invoices at a different email address than the one specified in my account?
  • Yes, you can. By default, we will usually email our "Shipment Confirmation and Invoices" to the email address attached to your order's selected "billing address". However, if you wish to have the invoice sent to a different e-mail address, and the order has not yet been shipped out, please follow the below steps.

    1) Log into "My Account";

    2) Click the link marked "Change your payment information";

    3) Click onto the "Change" button next to "Billing Address";

    4) Select the proper billing address for your order and input the email address at which you wish to receive your invoices.  Click the "Bill to this address" button to confirm.

    5) You will be returned to the change payment information page. If everything looks correct, click "Confirm Changes" to proceed.

    Please note that the status of your order might change depending on the verification process of your desired payment option. If we need further information from you to continue processing your order, our accounting department will contact you. Otherwise, your order will continue being processed as is.


  • Region & Language: Hong Kong United States - English
  • *Reference Currency: No Reference Currency
 Change Preferences 
Please enable cookies in your browser to experience all the features of our site, including the ability to make a purchase.
Cookie Preferences Close

We use data cookies to store your online preferences and collect information. You can use this interface to enable or disable sets of cookies with varying functions.


These cookies are required to use core website features and are automatically enabled when you use the site. They also enable use of the Shopping Cart and Checkout processes, assist in regulatory and security issues, measure traffic and visits, and retrieve order information for affiliate commissions. We use the information collected to evaluate and improve the performance of your shopping experience.
These cookies are used to deliver advertisements that are more relevant to you and your interests. Marketing Cookies are placed by third-party providers with our permission, and any information collected may be shared with other organizations such as publishers or advertisers.
These cookies enable us to provide better services based on how users use our website, and allow us to improve our features to deliver better user experience. Information collected is aggregated and anonymous.

    Cancel