YesAsia.com guarantees that you will be satisfied with our services and products. We will never let any of our customers suffer any loss.
In case you receive any defective items from us, please notify us immediately upon receipt of the relevant item. We will bear the responsibility of accepting your return according to our Return and Refund Policy.
- What can I do if I have found defective or damaged products in my order?
- Where do I send products that I want to return?
- Do I need to bear the return shipping or postage charges?
- If my returned products are confirmed to be defective or damaged, may I ask for a refund instead of a replacement?
- What can I do if the replacement is still defective?