Customer Support Order Tracking | Contact Us
Customer Support » Return & Refund Policy » General

Browse Help Topics

  • Why do I need to upload photo(s) of the item(s) I wish to return?
  • Additional information, such as digital photos and detailed descriptions of the damaged/defective item(s), helps us verify your return request. This also helps to ensure that your replacement item(s) will be checked accordingly to avoid similar problems.

    Providing digital photo(s) of the item(s) is optional. If you cannot provide digital photo(s), then please describe the reason for return in as much detail as possible in the provided text space.


  • Region & Language: Hong Kong United States - English
  • *Reference Currency: No Reference Currency
 Change Preferences 
Please enable cookies in your browser to experience all the features of our site, including the ability to make a purchase.
Cookie Preferences Close

We use data cookies to store your online preferences and collect information. You can use this interface to enable or disable sets of cookies with varying functions.


These cookies are required to use core website features and are automatically enabled when you use the site. They also enable use of the Shopping Cart and Checkout processes, assist in regulatory and security issues, measure traffic and visits, and retrieve order information for affiliate commissions. We use the information collected to evaluate and improve the performance of your shopping experience.
These cookies are used to deliver advertisements that are more relevant to you and your interests. Marketing Cookies are placed by third-party providers with our permission, and any information collected may be shared with other organizations such as publishers or advertisers.
These cookies enable us to provide better services based on how users use our website, and allow us to improve our features to deliver better user experience. Information collected is aggregated and anonymous.

    Cancel