Help Topics
- How can I track my order?
- You will receive a tracking code (according to the shipping method used) in the confirmation email that is sent once your order has been shipped. You can refer to the below links with tracking number formats to track your order: US Postal Service – Includes 20-22 digits, available for US orders
0107 0000 0000 0000 0000
0207 0000 0000 0000 0000
91 0000 0000 0000 0000DPEX – Includes 12 digits, available for Taiwan orders
2123 4567 8910HK Postal Service (EMS) – Starts with EE/DS, available for Overseas/Hong Kong orders
EE123456789HK
DS123456789HKUPS – Usually starts with 1Z with 12 digits or M with 10 digits
1Z 9009 A2 00 1234 5678
M 000 1234 567TNT – Starts with GD
GD123456789WWDHL – Includes 10 digits
123 456 7890Sagawa - Starts with 1105
1105 1234567FedEx – Includes 10-12 digits*, available for US/Canada orders only.
1234 5678 90 0430
1234 5678 9012 0430*When inputting tracking numbers for FedEx, please do not input the last four numbers (0430).
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